Shipping & Returns
Our goods are shipped via our Courier networks and Australia Post.
Delivery of items is subject to availability, and we cannot accept responsibility or liability for any item it is not able to supply. However, we will offer you a store credit for any item that is unexpectedly delayed.
We do not refund for ‘Change of Mind’ only faulty goods. Please contact us via the contact page for a returns form.
Any furniture going to NT, TAS, WA and or any rural area will require a shipping quote. If you do not wish to proceed with order once quote has been given then we will refund your purchase. Should there be a difference in the quote (greater or less) this will need to be adjusted.
PLEASE NOTE: no exchanges or returns are offered for sale items.
We reserve the right to refuse a returned items if the items do not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.